Privacy Policy
Welcome to Trust Hive™. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website, place an order, or contact us.
Information We Collect
When you use our website or place an order, we may collect the following information:
Your name
Email address
Phone number
Shipping address
Billing address
Order details
Payment confirmation details
Messages or support requests you send to us
Website usage information, such as pages visited and device/browser information
We only collect information that is needed to process orders, provide customer support, improve our website, and deliver a better shopping experience.
How We Use Your Information
Trust Hive™ may use your information to:
Process and deliver your orders
Confirm your order details
Provide customer support
Send order updates and delivery information
Respond to your questions or requests
Improve our website, products, and services
Prevent fraud, misuse, or unauthorized activity
Comply with legal or business requirements
Share promotional updates, only where allowed
Order and Delivery Information
To deliver your order, we may share necessary information such as your name, phone number, and shipping address with courier or delivery partners.
This information is used only to complete delivery and provide order-related support.
Payment Information
Payment details are handled securely through available payment methods and payment service providers.
Trust Hive™ does not store your full card number, banking password, PIN, or sensitive financial login information.
Please do not share sensitive payment details through email, WhatsApp, social media, or contact forms.
Cookies and Website Tracking
Our website may use cookies and similar technologies to improve functionality, remember preferences, support cart and checkout features, understand website traffic, and improve customer experience.
You can manage or disable cookies through your browser settings, but some website features may not work properly if cookies are disabled.
Marketing Communications
We may use your contact information to send updates, offers, or product-related information, where permitted.
You can unsubscribe or request to stop receiving marketing messages at any time by contacting us.
Third-Party Services
We may use trusted third-party services for website hosting, payment processing, analytics, marketing, delivery, and customer support.
These third parties may process your information only as needed to provide their services. They may also have their own privacy policies.
Data Protection
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no online platform or transmission method can be guaranteed to be completely secure.
Data Retention
We may keep your personal information for as long as needed to complete orders, provide support, maintain business records, prevent fraud, resolve disputes, or comply with legal obligations.
Your Rights
Depending on applicable laws, you may request to:
Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal information, where applicable
Withdraw consent for marketing messages
Ask questions about how your data is used
To make a privacy-related request, please contact us using the email below.
Children’s Privacy
Our website and products are intended for general customers and are not directed toward children under 13.
We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can review and remove it where appropriate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
For questions about this Privacy Policy or your personal information, please contact us at:
Email: info@trusthive.store