Payment Policy
Thank you for shopping with Trust Hive™. This Payment Policy explains the payment methods, order confirmation process, and payment-related terms for purchases made through our store.
Accepted Payment Methods
Trust Hive™ accepts the payment methods shown at checkout. Available payment options may include:
Cash on Delivery, where available
Online bank transfer, where available
Debit or credit card, where available
Mobile wallet or other payment methods offered at checkout
Payment options may vary depending on your location, order value, or available checkout services.
Cash on Delivery
For customers in Pakistan, Cash on Delivery may be available on eligible orders.
If you select Cash on Delivery, you agree to pay the full order amount to the courier at the time of delivery.
Please make sure your phone number and address are correct so our team or courier partner can confirm and deliver your order without delay.
Online Payments
If you choose an online payment method, your payment must be completed successfully before your order is processed.
Online payment details are handled securely by the payment provider. Trust Hive™ does not store your complete card or banking details.
Order Confirmation
After placing your order, you may receive confirmation through email, SMS, WhatsApp, or phone call using the contact details provided at checkout.
Orders may be delayed or cancelled if payment is not completed, details are incorrect, or we are unable to verify the order.
Pricing and Currency
All product prices are listed in the currency shown on our website at checkout.
For orders within Pakistan, prices are generally displayed in Pakistani Rupees unless stated otherwise.
Payment Security
We take payment security seriously. Online transactions are processed through secure third-party payment providers when available.
Please do not share sensitive payment information such as card numbers, PINs, or passwords through email, WhatsApp, or social media messages.
Failed or Declined Payments
If your online payment is declined, failed, or interrupted, your order may not be confirmed.
You may try again using another available payment method or contact us for support.
Payment Verification
In some cases, we may contact you to verify your order or payment details before processing the shipment.
This helps protect customers and ensure safe order fulfillment.
Refunds
Approved refunds will be processed according to our Return and Refund Policy.
Refund processing time may vary depending on the original payment method, bank, or payment provider.
Contact Us
For payment questions or order support, please contact us at:
Email: info@trusthive.store